Terms of Service

Accounts and eligibility

Provide accurate account and contact information, keep credentials secure, and notify Mudhaven if you believe an account or hosting credential has been compromised. You are responsible for activity performed through your account and project access.

• One person may not create deceptive duplicate accounts or impersonate another person or project.
• Email verification is required before submitting content or requesting hosting.
• Mudhaven may require additional ownership or contact verification before granting sensitive access.

Your submissions

You retain ownership of worlds, code, text, artwork, and files you submit. You grant Mudhaven a limited, non-exclusive license to store, scan, back up, reproduce, and display that material only as needed to review, publish, secure, and operate the requested service.

• You must have permission to submit and distribute the material.
• Public listings and resources require staff approval.
• You may edit or remove your material subject to operational, security, backup, and legal retention requirements.

Community hosting

Hosting is donation-supported, capacity-limited, and provided after staff approval. Approval is not permanent entitlement to server capacity. Mudhaven may change limits, schedule maintenance, pause unsafe workloads, or end a service when necessary to protect the platform and its users.

A hosted game with no confirmed runtime or heartbeat activity for 30 days may enter the inactivity lifecycle described in the Hosting Rules. Mudhaven provides a seven-day warning period before suspension and protected staff cleanup review.

• No uptime, performance, support-response, data-retention, or backup guarantee is made.
• Keep independent copies of source, databases, saves, assets, and website files.
• Assigned ports, subdomains, shell usernames, and database identifiers remain subject to availability and staff adjustment.
• Starting the game during the warning period cancels the countdown automatically; owners may also request a bounded extension and staff may grant an exemption.

Hosting support and owner responsibilities

Mudhaven provides hosting infrastructure, not game-development or code-maintenance services. Project owners are responsible for supplying, configuring, and maintaining a build compatible with the supported hosting environment.

Unless separately agreed, Mudhaven is not obligated to modify, debug, port, compile, or repair project code, maps, assets, database schemas, dependencies, or game-specific configuration to make a game run.

Mudhaven handles issues within the hosting infrastructure it manages, including account provisioning, assigned-port firewall configuration, hosting-panel functionality, and supported runtime installation or supervision. This does not include changing game code to accommodate unsupported software, dependencies, or requirements.

Staff assistance is discretionary and does not create an ongoing development or maintenance obligation. Donations do not purchase custom development, priority support, or guaranteed resources unless expressly agreed.

• Owners must disclose required software versions, dependencies, external services, and resource needs. Additional capacity and custom services require approval; security restrictions and quotas remain in force.
• Accepting an archive for private review is not approval to import or execute every file. Private tools and held files may remain separate from runtime files, with credits and licenses preserved.
• For discretionary project work, staff must obtain explicit owner authorization before code edits, imports, compilation, deployment, or game restarts. A support request alone is not authorization for those actions. Routine infrastructure maintenance, previously authorized supervision, emergency containment, and the protected cleanup process remain governed by the Hosting Rules.

Acceptable use

You must follow the Acceptable Use Policy and Hosting Rules. Prohibited activity includes unlawful content, malware, credential theft, unauthorized access, denial-of-service activity, resource abuse, and attempts to escape project or account restrictions.

Review, suspension, and termination

Mudhaven may reject submissions, request changes, restrict features, suspend services, remove public material, or terminate accounts when content or activity creates legal, security, operational, or community risk. When practical, staff will explain the reason and provide a path to correct the issue. Severe or repeated abuse may be acted on immediately.

Service disclaimer

Mudhaven is provided on an as-available basis. To the fullest extent permitted by law, Mudhaven disclaims implied warranties and is not responsible for lost data, lost revenue, interrupted gameplay, third-party conduct, or indirect damages arising from use of the service. Some jurisdictions do not allow every limitation, so applicable law may give you additional rights.

Changes and contact

Mudhaven may update these terms as services and risks change. Material changes will be announced through the website or account notices when practical. Continued use after an effective date means the updated terms apply. Questions may be sent to the public contact address below.